Sales Assistant

• Location 15871 CITY VIEW DR STE 100,Midlothian, VA, ,United States
• Base Pay $18.00 - $18.00 / Year
• Job Category Sales
• Employee Type Full time non exempt
• Required Degree NONE
• Manage Others No

Description

Since 1996, Main Street Homes has built more than quality homes—we’ve built a culture centered on integrity, innovation, teamwork, and customer satisfaction. Our core values guide how we work every day:

• Bring Your Own Trailer – Teamwork
• Keen on the Details – Attention to Detail
• 100% On Time – Punctuality
• Find the Win/Win – Fairness
• Look for the Bottom Line – Focus on the Ultimate Outcome

We are looking for a Sales Assistant who shares these values and enjoys creating a welcoming, professional experience for prospective home buyers. If you are organized, personable, detail-oriented, and enjoy working in a customer-focused environment, we’d love to hear from you!

The Sales Assistant provides essential support to our New Home Consultants (NHCs) and serves as an important part of the customer experience at our model homes. This role assists with prospect engagement, customer follow-up, sales administration, realtor relations, and model home operations.

The ideal candidate is comfortable interacting with a variety of people, can manage multiple priorities, and takes pride in keeping the sales environment organized, welcoming, and professional. This role is a full-time position.

Support New Home Consultants in achieving sales goals by welcoming prospects, assisting with the discovery process, and providing information about homes and communities.

Assist with customer qualification, purchase agreements, contracts, appointments, and sales documentation.

Track prospect activity, appointments, and follow-up in Lasso.

Maintain timely and consistent follow-up with prospects from initial contact through post-closing, including scheduling return visits.

Support New Home Consultants with realtor communication and follow-up after model home visits.

Open and close model homes and ensure they are clean, organized, secure, and professionally presented.

Monitor model home interiors, exteriors, signage, sales materials, and office supplies to ensure everything is accurate, current, and well maintained.

Prepare traffic reports and assist with maintaining accurate MLS listings and community information.

Provide general administrative support, including answering phones, scheduling, preparing documents, and maintaining sales records.

Welcome and assist visitors, collect prospect information, and ensure a smooth handoff to the New Home Consultant.

Maintain knowledge of community features, home plans, pricing, specifications, and available sales materials to effectively assist prospects.

Requirements

• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills and attention to detail.
• A friendly, professional, and welcoming personality.
• Ability to manage multiple tasks and priorities in a fast-paced sales environment.
• Strong follow-through and commitment to customer satisfaction.
• Proficiency with Microsoft Office Suite and the ability to learn and utilize company software, including Lasso and UKG.
• Ability to work independently while also supporting and collaborating with the sales team.
• Ability to lift and carry up to 50 pounds as needed.

Summary

The Sales Assistant is a full-time position that provides hands-on experience in new home sales, customer service, and real estate. In this role, you will work closely with our New Home Consultants, support the day-to-day sales process, and develop a strong understanding of our homes, communities, customers, and sales approach.

For the right individual, this position can be a pathway to becoming a New Home Consultant. As you gain experience and demonstrate strong performance, customer service skills, sales ability, and knowledge of the new home sales process, you may have the opportunity to receive additional training and be considered for advancement into a New Home Consultant role.

This is an excellent opportunity for someone who is interested in building a long-term career in new home sales and wants to learn the business from the ground up.