Motor Assessing Administrator
Job in
Midrand, Gauteng, South Africa
Listing for:
Sanlam
Full Time
position
Listed on 2026-02-26
Job specializations:
-
Administrative/Clerical
Data Entry
Job Description & How to Apply Below
Who are we?
At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.
Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.
We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.
Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.
What will you do?
The field assessor assesses damaged vehicles to identify and record the extent of the damage. This includes assessing safety systems, deciding whether to repair, replace and estimating approximate costs and time frames for required repair.
This role supports the claims handling philosophy by mitigating risk of vehicle spend (quantification, identification, and validation of vehicle). The assessor generates claims reports and investigative reports, determines market value for settlements, is up to date with automobile-related health and safety legislation and industry repair methods and has excellent interactive skills to discuss the damage and required repairs with clients, insurers, supervisors, and team members.
What will make you successful in this role?
Minimum Qualification Required
Matric (Grade 12) or equivalent qualificationMinimum Experience
Administration Experience of 1 Year +Effective communication skills both verbally and written.Basic excel experiencePreparing ReportsDatabase Maintenance and administrationDeliverables
Repair Costing and Data Management
Conduct initial repair calculations and assist assessors with calculation finalization, verifying factors such as labour rates, discounts, and adherence to repair panel utilization (., Warrantees, BEE compliance).Process all Repair Calculation Requests (RC Requests) received from the Motor Body Repairer (M ), ensuring documentation is in line with the M Service Level Agreement (SLA).Accurately process manual repair calculation requests, adhering to standard internal procedures.Perform administrative functions related to Audatex, including data entry and preparing calculations for assessor approval.Process data related to Change of Repairer requests and Claims Payments.Compliance and Operational Support
Ensure rigorous compliance with all standard operating procedures (SOPs) and internal protocols within themotor assessing team.Assist in identifying trends and collecting data that may inform recommendations for continuous process improvement and controls.Assist with M complaints and queries, ensuring the agreed solution is followed through and documented.Ensure all necessary steps are taken to mitigate any risk of customer dissatisfaction during the costingprocess.Maintain comprehensive knowledge of the complete end-to-end process regarding a motor claim and the associated repair process.Stakeholder Liaison and Administration
Liaise effectively with repairers, suppliers, and service providers to ensure relevant, accurate, and timely feedback is given where required.Ensure all processes are followed when engaging with internal and external stakeholders, consistently actingwith fairness, integrity, and professionalism.Adhere strictly to agreed turnaround times (TATs) for all administrative and processing tasks to ensure customer satisfaction.Ensure that all relevant statistics and reports are updated timeously and with absolute accuracyCompetencies
High level of attention to detail and accuracy is crucial.Strong Problem-Solving Skills and an Analytical thinker with strong conceptual skills.Ability to work comfortably and effectively under pressure and deliver on tight deadlines.Ability to work independently and as a collaborative part of a teamKnowledge and Skills
Processing transactions and conduct simple calculations
Data collection and analysis
Record keeping, filing and maintenance of databases
Maintain work standards and quality verification
Personal…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
