Personal Assistant: Claims

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Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world.

Company values that every employee subscribes to are:
Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!

The Personal Asistant will provide administrative and secretarial support to the Claims General Manager and Leadership Team.

In this role the Personal Asistant will keep official corporation records and executes administrative policies determined by or in conjunction with other officials. Manages executive's calendar and independently schedules appointments. Screens incoming calls and correspondence and responds independently when possible. Arranges events or conferences by arranging for facilities and caterer, issuing information or invitations, coordinating speakers and controlling event budget. Directs preparation of records such as agenda, notices, minutes and resolutions for corporate meetings.

Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings and accompanies supervisor when requested. Extensive experience at top level, together with an in-depth knowledge of the organisation.

• Company Minimum of 3-5 years of experience as a Personal Assistant reporting to senior management.

• Previosu experience managing diaries, meetings, appointments, and departmental calendars.

• Experience coordinating and prepare meeting packs, agendas, minutes, and action trackers.

• Experience compiling, formating, and distributing reports, presentations, and correspondence.

• Previous coordinating of travel arrangements, accommodation bookings, and expense claims where required.

• Experience assisting with budget administration, purchase orders and invoice processing

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).
• Strong report preparation and document management skills.
• Excellent administrative and organisational abilities.
• Ability to coordinate multiple tasks and priorities simultaneously.
• Understanding of insurance and claims administration processes (advantageous).
• Strong data management and record-keeping skills.
• Excellent verbal and written communication skills.
• High level of professionalism and confidentiality.
• Strong attention to detail and accuracy.
• Exceptional planning and organisational skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making abilities.
• Customer service and stakeholder management orientation.
• Ability to manage pressure and meet tight deadlines.
• Adaptability and flexibility in a fast-paced environment.
• Strong interpersonal and relationship-building skills.
• Proactive approach and ability to anticipate business needs.
• Strong teamwork and collaboration skills.
• High level of integrity, accountability, and reliability.
• Ability to influence and coordinate across multiple stakeholders.
• Strong initiative and ownership of assigned responsibilities.
• Results-driven with a focus on service excellence.
• Ability to manage competing priorities effectively

• Provide administrative and secretarial support to the Claims General Manager and Leadership Team.
• Manage diaries, meetings, appointments, and departmental calendars.
• Coordinate and prepare meeting packs, agendas, minutes, and…