Functional Analyst

• Bachelors Degree in Business or related field
• Minimum of 5+ years of experience in Business/Functional Analysis or a related field
• Experience following an agile methodology
• Exceptional analytical and conceptual thinking skills
• Telco Experience is preferred

Responsibilities:

• Create detailed requirement documentation, user stories, use cases and process flows diagrams
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication
• Review business requirements specification and high technical design specifications
• Create and oversee business and functional requirements specifications(FRS) in support of business processes
• Communicates closely with developers to clarify functional requirements and address any questions or issues
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles
• Collaborates with testing teams to define test cases based on functional requirements
• Encourage a culture of learning, adaptability, and innovation within the team
• Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals