Banking Supervisor

Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Banking Supervisor to join the Head Office team. Responsible for overseeing banking administration activities, including payment loading, beneficiary maintenance, payment controls, record keeping, and reporting related to banking. Ensure that banking transactions are processed accurately, timeously, and in line with company policies, standard operating procedures, and internal control requirements, while supporting financial integrity and effective service delivery to internal and external stakeholders.

Responsible for the implementation of banking and cash management.

• Matric or equivalent Senior Certificate
• Diploma or Degree in Accounting, Finance, or Bookkeeping qualification
• Minimum of 3 - 5 years’ relevant experience in banking administration, finance operations, accounts payable, or a related financial environment
• Minimum of 1 to 2 year managerial or supervisor experience in a retail, FMCG, or high-volume finance operations environment

• Practical experience working with banking systems and payment processing controls

• Supervise the accurate and timely loading of supplier and other approved payments on the relevant banking platforms in line with company procedures and approved payment schedules.
• Oversee the creation, verification, and maintenance of beneficiary records on the banking system, ensuring all supporting documentation is complete and valid.
• Review payment batches and banking input for accuracy, completeness, and compliance before submission or escalation for authorisation.
• Ensure discrepancies, rejected transactions, and banking exceptions are investigated and resolved promptly, with appropriate escalation where required.
• Maintain strong control over banking administration activities to minimise risk, prevent errors, and support secure processing.
• Monitor and reconcile daily bank balances across all accounts.
• Prepare and present daily funding and liquidity reports to management and directors.
• Analyse and review bank accounts in Botswana and Namibia daily.
• Provide backup support and review for the analysis of main bank accounts.
• Authorise all payments within banking platforms in line with internal controls.
• Administer banking platforms, including mandates, user access, and compliance with control procedures.
• Coordinate with financial institutions to open, maintain, and close bank accounts as required and ensure organisational controls are maintained.
• Ensure all payments (including SAPC payments, Ex gratia, and other payments as required) are accurately loaded, processed, and completed on time.
• Update and maintain bank monitoring systems to confirm that all transactions and payments have been executed.

• Coordinate and oversee the day-to-day activities of the banking administration function to ensure service levels, deadlines, and departmental priorities are met.
• Allocate work, monitor output quality, and provide ongoing guidance and support to team members where applicable.
• Assist with training, coaching, and development of staff to ensure consistent adherence to procedures and best practice.
• Promote a culture of accountability, accuracy, and service excellence within the team.
• Support management in implementing process improvements, workflow efficiencies, and control enhancements including automation of banking activities.

• Maintain accurate banking and payment records, logs, and supporting documentation in accordance with internal control requirements.
• Oversee the integrity of financial records relating to banking, ensuring information is complete, accurate, and audit ready.

• Maintain regular and professional communication with staff, vendors, and internal stakeholders regarding payment processing, banking batches, beneficiary changes, and related queries.
• Build and maintain positive working relationships with internal and external stakeholders to support effective service delivery.
• Respond to operational issues and escalations in a timely, professional, and solution-focused manner.
• Support collaboration between banking administration, creditors, finance, and other relevant departments to ensure smooth operational flow.

• Ensure strict adherence to company policies, procedures, and standard operating procedures relating to banking administration and associated finance processes.
• Maintain effective controls over banking data, beneficiary changes, payment processing, and supporting documentation.
• Assist in identifying control weaknesses, process gaps, and operational risks, and escalate concerns appropriately.
• Support internal and external audit requirements by providing accurate records, supporting schedules, and explanations as required.
• Report any matter of concern, inappropriate business risk, non-compliance, fraud, or theft to management…