Sales Administrator & Operations Coordinator

Roles and Responsibilities

• Sales Operations Ownership (End-to-End).
• Own the full order-to-cash sales operations process.
• Enforce sales governance, pricing rules and approval frameworks.
• Maintain and update sales SOPs and process documentation.
• Identify inefficiencies and implement continuous improvement initiatives.
• Act as the central coordination point between Sales, Finance, Warehouse and Logistics.
• Online Sales Administration.
• Administer online sales orders and pricing structures.
• Ensure online pricing aligns with approved price lists and promotional rules.
• Verify and update online platform back-end systems to match current warehouse inventory.
• Manage and maintain adequate stock levels across all Virtual Warehouses.
• Monitor online sales performance and trends.
• Coordinate with Marketing / IT on pricing updates and product listings.
• Reconcile online sales data with Sage Pastel records.
• Distributor & End-User Pricing Management.
• Costing & Margin Calculations.
• Sales Targets, Performance Tracking & Achievers.
• Sales Rebates & Incentive Calculations.
• NRCS Submissions & Regulatory Support.
• Professional Body Memberships.
• Liaison with UK HO.
• Sales Reporting & Data Governance.
• Customer & Distributor Account Administration.

• Technical & System Skills
  • Strong hands‑on experience with Sage Pastel (essential).
  • Advanced Excel skills (costing models, rebates, targets, analysis).
  • Strong understanding of:
    • Multi‑channel sales environments.
    • Pricing and margin management.
    • Distributor and contract pricing structures.
    • Experience with online / e-commerce sales administration (advantageous).

• Exceptionally detail-oriented and process-driven.
• Commercially astute with strong numerical ability.
• Confident dealing with senior stakeholders and external bodies.
• Strong communication skills, both local and international.
• Able to work independently and manage complex, interlinked responsibilities.
• High level of integrity and confidentiality.
• Ability to drive objectives.

37 years experience in sales administration / sales operations.

Experience in B2B / B2C / online distribution or manufacturing environments preferred.

• Employment Type:
  
  Permanent Employment
• Industry: Not specified
• Work space preference:
  Work Onsite
• Ideal work province:
  Gauteng
• Ideal work city:
  Midrand
• Salary bracket: R 18000 - 22000
• Drivers License: CODE B (Car)
• Own car needed:
  Yes