Sales​/Customer Care Advisor

About the job Sales/Customer Care Advisor Job brief

Position Title: Contact Centre Sales/Customer Care Advisors
Location: Midrand, Gauteng, South Africa
Employment Type: Full-Time
Compensation: Basic Retainer + Commission Structure

A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom
, specialising in the design, marketing, and distribution of insurance products and risk management solutions tailored for foreign nationals living in developed markets
, including the UK, EU, North America, Canada, Australia, and New Zealand.

With a bold mission to empower expatriate communities in managing their insurable risks, we are growing our Contact Centre team in South Africa
. This is an exciting opportunity to join a dynamic, ambitious, and fast-growing team dedicated to meaningful impact.

We are looking for energetic and self-driven Sales Advisors to join our Midrand-based Contact Centre
.

To be considered for this role,
you must:

Be currently living in South Africa
Be originally from one of the following countries
:
Ghana
Nigeria
Cameroon / Ivory Coast
Kenya
Uganda
Rwanda
Sierra Leone
Namibia
Eswatini
Botswana

Hold valid working papers or a permit to work legally in South Africa
Be willing and able to commute to our offices in Midrand

• Conduct outbound and inbound sales calls to potential clients across target markets
• Explain and promote Diaspora Insurance products with confidence and clarity
• Achieve or exceed set monthly sales targets and KPIs
• Handle client queries and objections professionally
• Record all client interactions accurately in the CRM system
• Build and maintain good client relationships through follow-ups and customer service

• Prior experience in sales, telesales, or contact centre environments is an advantage
• Excellent communication skills in English; knowledge of additional African languages is a bonus
• Strong sales acumen and resilience
• Confidence in handling high call volumes and working towards targets
• Must be punctual, disciplined, and team-oriented
• Familiarity with the needs and challenges of expatriate communities is a plus

• Retainer Basic Salary
• Attractive commission on sales with uncapped earning potential
• A chance to be part of a pan-African brand with a global footprint
• Supportive management and opportunities for career growth
• A purpose-driven, multicultural team environment

Send your CV and proof of valid work status in South Africa to: