Field Service Technician - Industrial Automation

About the Role Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and motivated Field Service Technician to join their dynamic team in Midrand, Gauteng
. This role is crucial for ensuring the optimal performance and longevity of complex machinery and systems installed at various client sites. You will be a key player in maintaining operational efficiency for a diverse range of industries, offering vital support and technical expertise. This position offers a unique opportunity to work with cutting-edge technology and develop your skills in a challenging and rewarding environment.

The ideal candidate will possess a strong technical aptitude, excellent problem-solving abilities, and a commitment to delivering exceptional service. We are looking for an individual who thrives in a hands-on role and enjoys the satisfaction of resolving technical issues effectively. You will be instrumental in upholding our client's reputation for reliability and innovation. The role involves a mix of on-site work and potential remote diagnostics, making it an engaging and varied position.

Your contributions will directly impact client satisfaction and operational continuity, making this a high-impact role within the organization.

• Diagnose, troubleshoot, and repair mechanical, electrical, and software issues on industrial equipment and automation systems.
• Perform routine maintenance, installations, and upgrades on machinery to ensure peak performance and prevent downtime.
• Conduct on-site service calls and provide technical support to clients, ensuring timely and effective resolution of issues.
• Interpret technical manuals, schematics, and blueprints to guide repair and maintenance procedures.
• Collaborate with the engineering team to identify recurring problems and propose solutions for product improvement.
• Maintain detailed service reports, including actions taken, parts used, and time spent, using company-provided systems.
• Adhere to all safety regulations and company protocols during on-site operations in Midrand, Gauteng
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• Provide training and guidance to client personnel on the operation and basic maintenance of installed systems.

• A relevant technical qualification (e.g., National Diploma in Electrical Engineering, Mechanical Engineering, or a related field).
• Minimum of 3-5 years of experience in a similar field service or maintenance role, preferably within industrial automation.
• Proven ability to troubleshoot complex mechanical and electrical systems.
• Proficiency in reading and interpreting technical documentation, schematics, and blueprints.
• Strong understanding of PLC (Programmable Logic Controller) systems and HMI (Human-Machine Interface) is highly advantageous.
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients.
• Willingness to travel to various client sites as needed within the Midrand region and surrounding areas.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively.

• Competitive salary package commensurate with experience.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and ongoing training on new technologies.
• Company vehicle provided for business travel.
• A supportive and collaborative work environment with a focus on employee growth.
• Generous leave allocation.
• Potential for performance-based bonuses.