Event Operations Specialist

Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career.

Keeping healthcare healthy can be as fun as it is rewarding

We are seeking a skilled and strategic Events Operations Specialist to join our corporate events team. This role serves as the technical expert for event technology platforms. The specialist will be responsible for building, maintaining, and executing technology solutions, and creative workflows to support the corporate events function. The ideal candidate must demonstrate exceptional technical skills, project management, data integrity and analysis, and program improvement skills while working alongside teammates, stakeholders, and clients, both internal and external.

• Support the corporate events function by developing processes and procedures to find efficiencies through technology
• Design and customize complex event registration websites, mobile apps, email communications, and attendee surveys within the Cvent or Swoogo platforms
• Manage event workflows including registration, payment processing, attendee management, and comprehensive reporting
• Develop and manage processes related to the intake of registration requests
• Assist with event budgets and timelines including event logistics, financial management, production timelines, vendor timelines, and creative deliverables
• Serve as a superuser for product updates and training on the Cvent platform including troubleshooting technical issues
• Liaise with internal travel team to configure and deploy integrations

• Generate post-event reports, dashboards, and feedback to analyze events and regularly report results to leaders, executives, and stakeholders
• Utilize analytical mindset to gain valuable data insights and establish event metrics

• Experience with the planning and execution of events
• Ability to manage group travel, including rooming lists and airfare
• Maintain relationships and facilitate regular meetings with key partners, clients, and vendors
• Provide guidance and training to other events personnel on using technology platforms effectively
• Partner with event specialists to collectively organize event information, documents, and resources
• Continuous Improvement & Innovation – identify ongoing opportunities for continuous improvement within existing event procedures and planning cycle
• Provide recommendations on emerging technology trends to corporate event leadership
• Stay up to date on industry trends and best practices in the events industry

• Identify ongoing opportunities for continuous improvement within existing event procedures and planning cycle
• Provide recommendations on emerging technology trends to corporate event leadership
• Stay up to date on industry trends and best practices in the events industry

• Extremely organized with the ability to manage multiple projects and competing priorities
• Strong collaboration skills with the ability to work in ambiguous environments
• Strong project management skills to ensure deadlines are set, communicated, and met by all involved parties
• Exceptional verbal and written communication with internal and external stakeholders
• Deep understanding of event registration fundamentals and ability to anticipate attendee needs
• Strong attention to detail to ensure event tech functionality, including integrations and IT permissions
• Strategic thinker with…