Insurance Coordinator

Experienced Dental Insurance Specialist

This is an ON-SITE Position

Do you thrive in the world of dental insurance and enjoy helping patients receive the care they need? Are you looking for a rewarding career where your expertise makes a real difference?

At Utah Smile Clinic, we are passionate about transforming lives through exceptional dental care. We are seeking an experienced Dental Insurance Specialist to join our team and play a vital role in helping patients maximize their insurance benefits and access life-changing treatment.

As our Dental Insurance Specialist, you will work on-site with our clinical and administrative teams to ensure accurate insurance processing, timely reimbursement, and outstanding support for our patients. The ideal candidate has a strong understanding of dental insurance plans, claims management, and accounts receivable follow-up.

• Verify and document dental insurance benefits and coverage
• Submit dental insurance claims and electronic attachments
• Prepare detailed narratives to support claim submissions
• Process pre-authorizations and predeterminations
• Research and resolve denied or delayed claims
• Prepare and submit insurance appeals
• Post insurance payments accurately
• Monitor and follow up on outstanding claims and accounts receivable
• Communicate effectively with insurance carriers, patients, and team members
• Maintain accurate patient insurance records and documentation

• Minimum 2+ years of dental insurance, billing, or claims management experience required
• Strong knowledge of dental insurance policies, procedures, and terminology
• Experience with insurance verification, claim submission, and appeals
• Excellent problem-solving and claims resolution skills
• Strong attention to detail and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills
• Positive attitude and commitment to exceptional patient service
• Bilingual (English/Spanish) is a plus

• Full-time employment
• Competitive pay starting at $22+/hour DOE (higher compensation considered for experienced candidates)
• Health Insurance
• 401(k) with company matching
• Paid Time Off (available for full-time and part-time employees)
• Employee dental discounts
• Gym membership benefit
• Supportive team environment
• Ongoing training and professional development opportunities

If you are an experienced dental insurance professional who enjoys solving insurance challenges, advocating for patients, and contributing to a positive team culture, we’d love to hear from you.