Salesforce Systems Engineer - Midvale, UT

Zions Bancorporation is building a bank of the future and changing what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who have diverse experiences, perspectives, and expertise to meet the ever-changing demands of our technology-infused customers’ lives. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, mitigate risk, and, most importantly, lead to the superior experience and success of our clients.

• Serve as the primary technical engineer for the Salesforce platform, including configuration, integrations, environments, release management, and operational health
• Develop and configure Salesforce capabilities aligned with business needs and regulatory requirements
• Manage Salesforce environments, including deployments, upgrades, and release readiness

• Provide Tier 2 and Tier 3 operational support for other enterprise applications
• Support application lifecycle activities including onboarding, configuration, upgrades, patching, and decommissioning
• Assist with integrations, APIs, identity management, and data flows across enterprise platforms

• Execute ITSM processes including Incident, Change, Problem, and Release Management
• Participate in release planning, deployment coordination, and production change execution

• Monitor application and platform performance to meet availability and reliability objectives
• Maintain operational documentation, runbooks, and support procedures
• Provide technical guidance and operational support for enterprise applications
• Contribute to platform standards, documentation, and operational best practices
• Collaborate cross-functionally with business, product, security, and compliance teams

• 6+ years supporting cloud-based enterprise applications or infrastructure services
• 4+ years of hands-on experience with the Salesforce platform in a systems, engineering, or application support role
• Strong understanding of ITIL-based ITSM processes (Change, Incident, Problem, Release Management)
• Experience with enterprise monitoring tools and platform performance monitoring
• Scripting proficiency in Python and/or Java Script
• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)

• Experience with Salesforce Clouds (Sales, Service, Experience, Financial Services)
• Salesforce certifications (Administrator, Platform Developer, Advanced Administrator, or equivalent)
• Ability to build, configure, and support Azure cloud infrastructure
• Terraform scripting skills
• Experience with Dev Ops practices including CI/CD and Git Hub
• Relevant certifications (Salesforce, ITSM, Azure, or other cloud-related)
• Industry certifications such as MCSE, CCNA, CISSP, or Public Cloud Certified Solutions Architect

A combination of education and experience may meet requirements.

This Systems Engineer position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

This position will be a hybrid work schedule (3 days a week in office) at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails,…