Sr. Manager of Infrastructure

About The Role

We’re hiring a hands-on Infrastructure Manager to lead, build, and operate our enterprise infrastructure. This is a true player-coach role: you’ll set strategy, guide the team, and still stay close to the tech—designing systems, solving hard problems, and stepping in when execution matters.

• Act as both technical leader and people manager for infrastructure, systems, network, and desktop teams
• Mentor engineers through architecture decisions, troubleshooting, and best practices
• Step in hands-on during escalations, incidents, and high-impact projects

• Design, implement, and operate on-prem and cloud infrastructure (AWS, Azure, GCP)
• Ensure high availability, performance, disaster recovery, and business continuity
• Own monitoring, patching, upgrades, and infrastructure lifecycle management
• Lead backup, recovery, and DR testing efforts

• Architect and optimize hybrid and multi-cloud environments
• Drive cloud cost optimization and operational efficiency
• Own virtualization platforms (VMware, Hyper-V) and container technologies where applicable

• Partner with Security to ensure infrastructure meets security and compliance standards
• Implement access controls, vulnerability management, logging, and incident response support
• Build resilient systems with clear runbooks and operational discipline

• Manage workloads, priorities, and on-call rotations
• Lead vendors, MSPs, and service providers; own contracts, renewals, and SLAs
• Collaborate closely with Application, Finance, and Business teams

• Define and execute infrastructure roadmaps aligned with business growth
• Own capacity planning, budgeting, and forecasting
• Evaluate and introduce new tools, platforms, and automation

• Bachelor’s degree in Computer Science, IT, or equivalent practical experience
• 7+ years in IT infrastructure with 3+ years leading teams
• Deep hands-on experience with:
• Windows and/or Linux
• Active Directory, DNS, DHCP
• Change control and lifecycle management
• Microsoft 365
• Exchange Online, SharePoint/One Drive, Teams
• SSO, MFA, Entra , Intune
• Networking
• LAN/WAN, firewalls, VPNs, load balancers
• Palo Alto, Cisco routing/switching, Cisco DMVPN, WLC
• Cloud platforms
• Azure, AWS, or GCP
• IAM, EC2/ECS, Route 53, networking, Terraform, IaC, containers, CI/CD (Git Lab)
• Virtualization & hardware
• VMware, Hyper-V, Horizon
• Dell and Cisco servers
• Storage, backup, and monitoring
• Net App, Dell storage
• Veeam
• Monitoring & incident response
• Check
  
  MK, Pager Duty
• Automation & scripting
• Power Shell, Python, Bash
• Experience operating infrastructure at enterprise scale or across multiple regions
• Strong troubleshooting, communication, and execution skills

• Azure, AWS, VMware, CCNP, or ITIL certifications
• Strong IaC and automation mindset (Terraform, Ansible, Power Shell)
• Experience supporting ERP, CRM, or other mission-critical platforms

• You own outcomes, not just roadmaps
• You stay technically sharp while leading people
• You influence architecture decisions end-to-end
• You help shape how infrastructure supports the business—not just how it runs