On Site Support Technician

TEKsystems is partnering with one of clients for a direct placement role as an On‑Site Support Technician to provide hands‑on, front‑line technical support in a large enterprise environment. This is a highly visible role supporting internal employees and critical business operations, ideal for someone who enjoys troubleshooting, customer interaction, and adding value beyond the ticket queue.
What You’ll Do   As an On‑Site Support Technician, you’ll serve as the first point of contact for technical issues but this is not your typical tier 1 support as they run a flat support system with no tiered system. We are targeting someone with more experience who could do tier 2 to 3 support across the organization, supporting end users both in person and remotely.
Provide Tier 2 to 3 desktop and technical support for a 2,000+ user environment
Troubleshoot hardware, software, and connectivity issues across Windows environments
Set up, deploy, and verify computers and peripherals (desktops, laptops, printers, etc.)
Support Microsoft applications (Outlook, Word, Excel, Teams)
Assist with teleconferencing, Web Ex, and communication‑related issues
Use command line tools (ipconfig, command prompt) to diagnose network issues
Manage and deploy images using SCCM; assist with Intune as needed
Support Active Directory tasks such as password resets, account updates, and group access
Document, track, and resolve issues through the Service Portal/ticketing system
Escalate issues appropriately and partner with other IT teams when needed
Maintain accurate IT inventory and asset tracking
Contribute to ongoing projects and process improvements as assigned
What We’re Looking For     At least 3 to 4 years of professional technical support or help desk experience
Experience supporting large user environments (2,000+ users preferred)
Strong Windows client troubleshooting experience
Working knowledge of:
Active Directory & Group Policy concepts
Intune image deployment
Microsoft Windows & Office applications
Command line tools and basic networking concepts
Ticketing systems and support queues
Citrix / virtual desktop environments (VMs)
Intune device management

Experience supporting Dell hardware is a plus
Strong customer service mindset with clear communication skills
Self‑starter who takes ownership and looks for opportunities to improve processes
Job Type & Location
This is a Permanent position based out of Midvale, UT.
Pay and Benefits   The pay range for this position is $55000.00 - $70000.00/yr.
EMAIL BENEFITS - do not have them on hand at the moment
Workplace Type   This is a fully onsite position in Midvale,UT.
Final date to receive applications   This position is anticipated to close on Jun 5, 2026.

About TEKsystems   We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making…