Product Manager

We are seeking an experienced Product Manager to lead strategy, lifecycle management, and continuous improvement for the Digital Workplace product portfolio across the enterprise. This role is responsible for shaping and advancing a broad suite of employee‑facing technologies that support productivity, collaboration, secure access, and the overall digital experience for employees and contractors.

The ideal candidate brings strong product management discipline, enterprise technology knowledge, and the ability to translate user and business needs into clear priorities, roadmaps, and measurable outcomes. This individual will work across engineering, operations, security, support, procurement, and business stakeholders to ensure products are aligned to enterprise goals and continuously improved.

A central focus of the role is digital employee experience. This leader will gather feedback through listening sessions and other engagement channels, identify opportunities to reduce friction, and drive improvements that enhance how employees and contractors interact with enterprise technology across the Bancorp.

• Own and manage the Digital Workplace product portfolio, including strategy, roadmap development, prioritization, lifecycle planning, and continuous improvement across Bancorp‑wide technologies.
• Lead product ownership for Microsoft E5‑related capabilities, including Entra , Intune, SharePoint, Microsoft DaaS, and the Office front‑end suite.
• Define product priorities based on business value, user needs, risk, security requirements, operational considerations, and enterprise objectives.
• Evaluate product health, adoption, service performance, and user sentiment to identify opportunities for optimization, simplification, and standardization.

• Serve as the primary product leader for digital employee experience, focusing on improving the day‑to‑day technology experience for employees and contractors across the Bancorp.
• Plan and lead Digital Workplace listening sessions to gather feedback, identify pain points, understand user needs, and translate findings into actionable product improvements.
• Champion a user‑centered approach to product planning by incorporating qualitative feedback, adoption trends, and operational insights into product decisions.
• Partner with communications, training, and support teams to improve awareness, adoption, and effective use of Digital Workplace products.

• Partner closely with engineering, infrastructure, support, security, architecture, procurement, and business stakeholders to deliver and evolve product capabilities.
• Develop and maintain product roadmaps, success measures, and outcome‑based reporting for leadership and key stakeholders.
• Support vendor engagement, licensing considerations, and product lifecycle decisions in partnership with internal teams and suppliers.
• Ensure the Digital Workplace portfolio aligns with enterprise standards for compliance, security, resilience, and user experience.
• Support change management, communication, and rollout planning for new capabilities, enhancements, and enterprise‑wide product changes.

• 5+ years of experience in product management, digital workplace strategy, end‑user technology, or a related enterprise technology role.
• Demonstrated experience managing cross‑functional products or platforms that serve broad internal user populations, leveraging Azure Dev Ops tooling.
• Strong understanding of enterprise productivity and collaboration technologies, including Microsoft 365 services and modern endpoint or secure access platforms.
• Proven ability to gather user feedback, define priorities, build roadmaps, and drive measurable improvements in product experience and adoption.
• Strong communication, stakeholder management, and organizational skills, including the ability to work effectively with technical teams, business partners, vendors, and senior leaders.
• Strong analytical and problem‑solving skills, with the ability to balance strategic planning and operational execution in a complex enterprise environment.