HPE NonStop Support Specialist

Roles & Responsibilities

• Administer and support HPE Non Stop (Tandem) systems.
• Perform system configuration, upgrades, patches, and preventive maintenance.
• Monitor system health, capacity, availability, and performance.
• Partner with application teams for deployments, troubleshooting, and performance tuning.
• Implement and maintain backup and recovery strategies.
• Support disaster recovery (DR), business continuity, and high availability architectures.
• Implement system security policies, user access controls, and auditing.
• Analyzes and designs technical solutions to address business needs.
• Troubleshoots systems to increase quality of systems.
• Identifies, investigates, and proposes solutions to technical problems.
• Develops, tests, and modifies software to improve efficiency of internal operating systems.
• Provides technical support for issues surrounding software/hardware failures and the like.
• Provides technical expertise where required within Information Technology Projects.
• Prepares and maintains necessary documentation.

• 7+ years of hands on experience supporting HPE Non Stop systems. A combination of education and experience may meet qualifications.
• Experience with Non Stop capacity planning, performance tuning, and troubleshooting.
• Employs advanced knowledge as a generalist or specialist of programming and systems analysis and related applications.
• Requires strong analytical, organizational, and problem-solving skills.
• Strong communication skills, both verbal and written.
• Requires strong interpersonal skills with the ability to work with both management and staff employees.
• Must be able to meet deadlines.
• Ability to set and maintain high quality work standards.
• Ability to lead a group.
• Frequently contributes to the development of new theories and methods.
• Excellent communication and inter-personal skills