Director of Family Support Services

Responsibilities

• Lead strategic planning and execution to advance program growth, sustainability, and service expansion.
• Oversee family support services, including clinical therapy, mentoring, coaching, and training programs.
• Supervise, mentor, and develop clinical and non‑clinical staff to ensure high‑quality, trauma‑informed service delivery.
• Ensure compliance with Medicaid regulations, licensing standards, contracts, and organizational policies.
• Manage program operations, including budgets, contracts, performance outcomes, and resource allocation.
• Oversee billing processes and vendors to ensure accurate, timely, and compliant Medicaid reimbursement.
• Analyze program, finance, and utilization data to improve performance, outcomes, and revenue optimization.
• Build and maintain partnerships with community organizations, government agencies, and stakeholders.
• Represent the organization through outreach, presentations, and collaboration initiatives.
• Develop policies, procedures, and quality improvement initiatives to strengthen program effectiveness.

• Master’s degree in social work, psychology, human development, or a related human services field.
• Eligible for licensure in Utah as an LCSW, LMFT, or LCMHC.
• 5+ years’ experience in adoption, child welfare, or a related area.
• 2+ years of program development and program management experience.
• Experience managing contracts, grants, program budgets, and performance outcomes.
• 2+ years of experience managing others.
• Ability and willingness to work evenings and weekends as needed.
• Up to 50% travel required.
• Must have a dependable car and be insurable as a driver under the organization’s auto liability policy.