Part Time Cashier Team Lead - Midvale

This position is a part time position that will be required to work flexible shifts between the hours of 9:30am and 9:30pm Monday - Saturday.

About Our Company Big Deal Outlet is a rapidly growing retail establishment with locations in Utah and Idaho. We focus on liquidating products that cannot be sold through regular retail channels. This includes, scratch and dent, overstock, customer returns, and salvage consumer products. We are always looking to grow our team with energetic self-motivated individuals who are interested in growing with us.

We need team members with a positive attitude, a track record of honesty and integrity, and the ability to work quickly, and efficiently.

Job Description The Cashier Team Lead is responsible for coordinating and supervising Cashier employees, opening and closing the store, receiving payments, and issuing receipts, as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a leadership customer service position and good knowledge of how cash registers operate. Previous experience with employee work schedule coordination, customer sales/returns, and loss prevention is a plus.

What You Will Do:

Be the "go to" person for cashier inquires and mediating when necessary

Process customer returns and exchanges in an efficient and courteous manner

Handle customer inquiries and complaints related to returns and exchanges

Maintain accurate records of all returns and exchanges

Monitor the sales floor

Converse with customers and provide service

Monitor the store for potential theft, including observing customers and reviewing security footage

Train other employees on theft prevention and returns processes

Opening and closing the store

Track and balance all cash and credit transactions within the respective cash register

Interact with customers to understand needs or answer any questions

Receive payments from customers and issue receipts

Track and balance all cash and credit transactions within the respective cash register

Interact with customers to understand needs or answer any questions

Count money

Operate cash register

Use computer to work Answer customer questions

All other duties as assigned

Requirements

What You Will Bring:

High school diploma or equivalent preferred

Basic computer knowledge and math skills

Ability to work quickly and efficiently

Proven history of honesty and integrity

Able to work independently with little instruction

Demonstrated commitment to achieving the organization's goals and objectives

Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness

Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with customers and other department staff

High degree of energy, self-motivation, and flexibility

Proven ability to work collaboratively with others

Excellent communication and time management skills

Excellent attention to detail and outstanding organization skills

Strong work ethic with a professional, positive attitude.

Reliable attendance

Positive demeanor and professional appearance

What You Will

Experience:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in a retail store environment. While performing the duties of this job, the employee is regularly required to:

Stand or sit for long periods of time

Use a computer to enter data Communicate with stakeholders to understand needs

Perform repetitive wrist, hand and/or finger movement

Feel the attributes of objects, grasp, push, and reach with arms or hands.

Move objects up to 10 lbs. (Must be able to frequently move/lift objects up to 25 lbs. in weight. May occasionally move/lift an object up to 50 lbs. in weight)
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