Teller, Customer Service​/HelpDesk

We are seeking a Teller to provide excellent customer service and process financial transactions accurately in accordance with bank policies and regulatory requirements.

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

• Customer service and cash handling experience
• High school diploma or GED
• Successful completion of teller essentials training program after hire
• Strong communication skills with customers and co‑workers
• Understanding of fraud indicators and ability to follow proper escalation procedures
• Ability to manage multiple tasks and deadlines concurrently
• Community engagement and desire to be involved

• Medical Plan
• Prescription Drug Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Vacation and PTO
• 401(k)
• ESOP

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. Frequent use of the telephone, computer and other office equipment is expected. The employee will typically be seated at their personal desk for most of the day. The role requires general supervision and the ability to work independently or as part of a team, with regular and reliable attendance and varying hours.

RCB Bank is an equal‑opportunity employer. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.

Oologah, 6695 E 400 Rd, Oologah, Oklahoma, United States of America