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Casino Player Services Lead

Job in Midwest City, Oklahoma County, Oklahoma, USA
Listing for: Cherokee Nation Businesses
Full Time position
Listed on 2026-07-14
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Cherokee Nation Entertainment is seeking a Player Services Administrator for our West Siloam Springs, OK casino location. You will supervise Player Services Representatives, maintain service standards, and ensure compliance with gaming regulations.

Responsibilities include coaching, scheduling, approving jackpots, and resolving guest disputes, with opportunities to improve guest satisfaction and staff performance. Strong leadership, communication, and organizational skills are essential.

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