Retail store supervisor

Hospitality Supervisor – Good Earth Winery

Craft Unforgettable Experiences Among the Vines. Nestled among endless rows of vines and lush gardens, Good Earth Winery is more than just an award‑winning destination—it's a place where rustic elegance meets warm, heartfelt hospitality.

From nationally and internationally acclaimed wines to farm‑fresh seasonal cuisine, every experience here is crafted with passion and care.

Whether you’re serving guests in our restaurant, guiding visitors through wine tastings, supporting special events, or helping create unforgettable banquets, your role is essential to bringing the Good Earth story to life.

As part of Carmen's Group
—an entertainment and hospitality leader with over 40 years of creating extraordinary moments—you’ll join a team dedicated to exceptional service, genuine connection, and creating memories that last a lifetime.

If you’re ready to grow your career surrounded by natural beauty and excellence, Good Earth Winery is the place to be.

Flexible scheduling, career coaching & growth, Great Place to Work certification (2022‑2024), and recognition as a Best Workplace in several categories, including Most Trusted Executive Teams, Best Places to Work in Hospitality & Retail, Best Places to Work in Canada, Best Workplaces for Women, and Best Workplaces for Mental Wellness.

Perks & Benefits:
Pay on Demand;
Global Hotel Discounts; staff discounts at our restaurants;
Employee Scholarship Program; wellness programs & staff events; clear opportunities to grow into leadership roles; employee recognition programs celebrating your achievements and milestones; referral bonuses for bringing great talent; safe, inclusive, and supportive workplace culture.

• Job Type: part‑time, permanent
• Vacancy: expanding our team in preparation for the upcoming busy season (does not reflect a current vacancy)
• Compensation: $20‑23 per hour + applicable gratuities
• Location:
  
  Lincoln, ON (on site)
• Starts as soon as possible

As a Hospitality Supervisor, you will lead with confidence, enthusiasm, and professionalism—playing a key role in creating unforgettable experiences for every guest.

You’ll work closely with the Hospitality Manager and fellow supervisors to uphold industry‑leading service standards while inspiring your team to deliver exceptional hospitality at every touchpoint.

• Lead by example, demonstrating superior customer service and adapting seamlessly to guest feedback.
• Act as an ambassador of the venue, confidently representing Carmens Group as the liaison between guests, management, and team members.
• Oversee event and restaurant service to ensure timelines, schedules, and service standards are executed flawlessly.
• Coordinate clear, consistent communication between servers, bartenders, kitchen staff, and event teams.
• Greet and host guests with warmth and professionalism, anticipating needs and resolving concerns with poise.
• Maître D’ing and serving events, while assisting with event set‑up, bartending, and operational support as required.
• Communicate special meal requirements, allergies, and guest preferences accurately to the kitchen and service teams.
• Support service flow, room readiness, and overall cleanliness throughout events.
• Assist the Hospitality Manager with recruitment, training, scheduling, coaching, recognition, and team engagement.
• Support inventory management and ordering processes as needed.
• Contribute to a respectful, high‑performing team culture where we lead by example.