Enterprise Project Associate

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.

For more information, visit arcadia.io.

The Enterprise Project Associate is a foundational role within Arcadia's Enterprise Customer Partnerships team, designed as the first step toward becoming a full Enterprise Implementation Manager (EIM). This position offers immediate client exposure and autonomous task ownership from day one.

You will work directly with healthcare organizations navigating value-based care transformation, supporting implementations that drive measurable business impact. This role blends analytical rigor with consultative partnership—you're not just configuring software, you're helping customers achieve outcomes.

• Build working knowledge of Arcadia’s platform, data workflows, and implementation playbooks
• Own scoped tasks and workstream deliverables with guidance; maintain strong project hygiene
• Support client meetings through preparation, documentation, and follow-ups
• Identify blockers early and elevate risks with appropriate context

• Independently manage assigned work streams and deliverables within enterprise implementations
• Troubleshoot common data and configuration issues with minimal support
• Lead tactical client communications and present clear project updates
• Proactively manage dependencies, timelines, and risks across teams
• Lead data validation efforts and advise customers on how ingestion and configuration decisions affect their analytics

• Own significant portions of implementations end-to-end with minimal oversight
• Act as a trusted day-to-day partner for enterprise customers, linking work to outcomes
• Anticipate and mitigate data, project, and cross-functional risks before impact
• Contribute to process improvements, mentor peers, and demonstrate readiness for EIM role

• Develop deep understanding of Arcadia's platform, data flows, and system configurations
• Validate data accuracy through collaboration with internal teams and customer stakeholders
• Explain and troubleshoot common data and configuration issues with increasing independence
• Contribute to process documentation and continuous improvement initiatives

• Proactively identify and flag risks using established playbooks and analytical reasoning
• Manage blockers and apply structured problem-solving to maintain project momentum
• Escalate concerns appropriately while gathering data to support resolution

• Lead tactical communications within work streams, ensuring clarity on deliverables and timelines
• Present project updates effectively to customer stakeholders
• Translate technical concepts into accessible business insights
• Build trust through consistent, reliable communication and follow-through

• Coordinate with peers and partners across teams to maintain project progress
• Manage dependencies and support alignment on shared goals
• Participate actively in cross-functional meetings and maintain project documentation

• Take ownership of workstream deliverables and coordinate updates autonomously
• Anticipate potential delays and adjust plans proactively
• Demonstrate accountability through timely updates and reliable execution

• 5+ years of experience working with healthcare data with deep expertise in claims and/or clinical data
• 2+ years of experience in value based care
• Strong written and verbal communication skills—you can explain complex things simply
• Analytical mindset with comfort working with data (Excel proficiency expected; SQL a plus)
• Organizational skills and attention to detail—you keep track of moving pieces
• Curiosity and coachability—you ask questions and absorb…