Principal Product Support Engineer – Secret Clearance

Job Overview

Salary: $140,000 – $220,000 per year

We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth.

With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we offer diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.

• Competitive Pay DOE ($150-$220k) + Performance Bonus
• Comprehensive Benefits Package that is top-of-market
• Relocation Assistance (if needed)
• 401k with a match
• Unlimited PTO
• Top-notch work/life balance, career growth, and exceptionally high employee satisfaction
• More!

We are seeking a senior‑level infrastructure engineer to serve as the technical bridge between federal customer operations teams and internal engineering organizations. This is a highly hands‑on role focused on diagnosing and resolving complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.

This is a hybrid role where your time will be split between working virtually and supporting customer environments in Dallas, Oklahoma City, and Montgomery, AL. Travel to customer sites is up to 25%.

• Active Secret Clearance
• 10+ years of infrastructure engineering/support and systems administration experience
• VMware (ESXi, vCenter, NSX)
• KVM/libvirt
• Linux systems administration (Redhat, Ubuntu)
• Kubernetes and containerized workloads
• AWS, Azure, or hybrid cloud infrastructure

• Federal customer experience
• Certifications:
  
  VCP, RHCSA/RHCE, CKA/CKAD
• Security+, CISSP, or CASP+
• AWS, Azure, or Google Cloud Platform certifications
• Dev Ops tools:
  Prometheus, Grafana, Ansible, Terraform

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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