On-Site IT Help Desk Technician II
Job in
Midwest City, Oklahoma County, Oklahoma, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Office of Management and Enterprise Services in Oklahoma City seeks a Service Desk Technician II to provide customer service to the IT user community across state agencies and internal staff. The role involves handling inbound calls and emails, logging requests in the CRM, and resolving issues at the service desk level.
Responsibilities include documenting and prioritizing requests, escalating where needed, and contributing to process improvements.
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