Counter Clerk

Job Category: Clerical and Administrative

Requisition Number: COUNT
006393

• Full-Time

Showing 1 location

Job Summary

The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lift trucks and all related products. Extending on the job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions efficiently.

They will advance in classification as skill level and job performance allows.

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
• Operate all material handling equipment in a safe manner
• Respond appropriately to customer demands
• Maintain valid driver’s license and material handling equipment operator certifications
• Attend to after hours call schedule as required
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

Education

• High school diploma or equivalent

Experience

Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Telephone and verbal communication skills
• Basic computing skills

Job Training

• Area specific parts operations training
• OSHA required training
• Compliance training

Working Conditions

Work is normally performed in a Parts Department environment. Limited exposure to physical risk and weather conditions is associated with this position. Sitting for extended periods of time is often required.

Physical Requirements

• Speaking
• Writing
• Typing
• Reaching
• Kneeling
• Standing
• Grasping
• Stooping
• Lifting items up to 75 lbs.
• Climbing on ladders
• Slipping, tripping, falling
• Potential harm from operating office equipment
• Back and neck strain

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.