Sales Support Specialist; Customer Service Representative

Job Details

Job Location:

IL - Milan HQ - Milan, IL 61264

Position Type:
Full Time

Salary Range: $45,000.00 - $47,000.00

Annual Salary: $45,000 - $47,000

Hours:

Monday-Friday 8:00am-4:30pm with training from 7:30am-4:00pm

• Processing customer orders and sales credits, answer inbound calls, assist with daily filing.
• Communicating with sales representatives and customers on a daily basis.
• Support Key Accounts and Managers in different channels of the business.
• Respond promptly and efficiently to customer and sales representative inquiries.
• Taking ownership of customer issues and following problems through to resolution.

• Minimum of 2 years Customer Service experience is desired.
• Bachelors or Associates degree desired.
• Working knowledge of principles and practices of Customer Service.
• Desired 1-3 years of Data Entry experience.
• Demonstrated computer literacy; proficiency with Microsoft Office products (Word, Excel, Power Point and Outlook) is needed.
• Exceptional verbal and written communication skills.

• Competitive Wages
• Paid Time Off
• Paid Holidays
• Health, Dental, and Vision Insurance Plan
• Short-Term & Long-Term Disability Insurance
• Life Insurance
• Holiday Pay Plan
• 401K Plan with Company Match 100% vested upon Admission
• Employee Merchandise Discount

Employment is contingent upon a successful drug screen and background check.

Lynco Products is an Equal Opportunity Employer.