People Administration Specialist (Categorie Protette L. 68​/99) (12 Month FTC)

Who we are:

True Layer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and e across 22 countries and with 1 new user joining True Layer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage.

This is why we’re expanding the team across our offices in London, Milan, and Dublin.

Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like Ryan Air and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning.

We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?

(12 Month FTC)

"This role is preferably open to candidates belonging to Italian Protected Categories under Law 68/99, Art. 1 (persons with disability). / Questa posizione è rivolta in via preferenziale a candidati iscritti alle liste delle Categorie Protette ai sensi della Legge 68/99, Art. 1."

At True Layer, our people are our greatest asset. We're looking for a People Administration Specialist to support our People team with the day-to-day administration that keeps things running smoothly for every True Layerista.

This is a junior, hands-on role where you'll work closely with our People Partners and People Operations team, supporting our Italian population while contributing to broader People Operations across the team.

Support Employee Lifecycle Administration

• Help manage key administrative processes – onboarding, contract changes, and offboarding – ensuring accuracy at every step.
• Keep employee records and documentation compliant with local law and GDPR, and audit-ready at all times.
• Support audits and help respond to requests from authorities as needed.

Support Payroll and Benefits Administration

• Support the review of monthly payslips and ensure timely payments to all relevant funds.
• Handle day-to-day administration of meal vouchers and TFR for Italian employees.
• Prepare HR documents and forms required by local regulations or providers.
• Monitor the legal inbox, ensuring timely follow-up on incoming communications.
• Support the activation of interprofessional training funds
• Coordinate mandatory health and safety training and medical checks (D.Lgs. 81/08).

Maintain People Systems and Data Accuracy

• Manage employee data in our HRIS (HiBob), ensuring accuracy and clean records.
• Build and maintain templates and workflows to improve efficiency and consistency.

• Previous experience in a People Administration or HR admin role in Italy
• Good knowledge of Italian employment law, CCNL Commercio, and mandatory administrative processes
• Good understanding of the full employee lifecycle and related documentation requirements in Italy
• Comfortable working with HRIS platforms (ideally HiBob) and Google Workspace tools

Skills and Attributes

• Highly organised with strong attention to detail – accuracy is key in this role
• Clear communicator in both Italian and English – able to explain administrative or legal information in a simple, accessible way
• Comfortable working with data: confident in Google Sheets and able to produce clear reports and templates
• People-first approach – you care about the employee experience and want to make admin feel easy, not bureaucratic
• Collaborative by nature – you enjoy working with colleagues across People, Finance, and IT

Why You'll Love It Here

• Real impact on the day-to-day experience of every True Layerista
• You'll work with a passionate, collaborative, and international People team
• A chance to grow your HR expertise in a company that truly values its people

Don’t meet all the requirements?

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