Retail repair tech store

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first while fulfilling our mission.

• Understands customer service principles and can provide an excellent customer experience.
• Connects with customers in a meaningful way, being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
• Can step in to handle customer service issues.
• Develops knowledge and skills in product knowledge, store operations, sales, and leadership.

• Effectively trains learners and communicates information and techniques so that they are retained.

• Interact with customers, ensuring a positive customer experience.
• Service customer‑owned instruments with a high level of craftsmanship.
• Perform maintenance and repair services on customer‑owned instruments.
• Assist in maintaining specific store inventory, building and increasing business through great customer experience and quality work.

• Medical, Dental, Vision coverage
• 401(k) with company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.