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Job Description & How to Apply Below
Responsibilities
Workplace Operations
• Manage incoming mail and deliveries, including logging items in the mail system.
• Ensure office supplies are fully stocked (e.g., stationery, pantry supplies, printer materials, first aid kits).
• Keep signage, posters, and office information up to date.
• Maintain clean and orderly shared areas, ensuring clutter is cleared and spaces remain presentable.
• Support basic administrative and operational tasks as directed by the site team.
Meeting Room & Event Support
• Check meeting rooms throughout the day to ensure they are tidy, reset, and properly equipped.
• Replenish supplies such as pens, whiteboard markers, flip chart pads, and other materials.
• Assist with setting up and clearing down onsite events, including decorations, table arrangements, and post event cleanup.
Health, Safety & Workplace Standards
• Follow site safety guidelines and be aware of any risks that could impact employees or visitors.
• Report safety or maintenance issues promptly to the appropriate manager.
• Help maintain clean, orderly office and communal areas to support a positive workplace environment.
Community & Employee Support
• Create a warm and friendly office environment by supporting community building activities.
• Act as a trusted, go to presence in the office, fostering a welcoming and collaborative community.
Efficiency & Reliability
• Complete assigned tasks diligently and on time.
• Stay adaptable to feedback and new instructions from supervisors.
• Maintain an organized workflow and support the team to keep operations running smoothly.
Required Skills
• Customer Service or hospitality experience
• Strong interpersonal skills
• Presentable and professional demeanor
• Strong written and verbal English
• Confidence and experience interacting with individuals at all levels
• MS Office skills, particularly Outlook, Excel and Word
• Office administration skills
Preferred Skills
• Genuine enthusiasm and creativity
• Initiative-driven mindset
• Seeks to continuously improve processes, systems, and overall client satisfaction
• Sensibly balances timely and efficient delivery with tact and diplomacy
• Knowledge of general business, and office support services
• Familiarity with work order ticketing management systems
Education
• Work experience with a focus in hospitality management preferred, or coursework related to the job description.
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