Senior Service Development Manager – Tax & Customs Anti-Fraud

Company Description WHO ARE WE?

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – “when you need to be sure” – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

Job Description Within our Government & Institutions and Trade Facilitation activities, SGS partners with governments around the world to strengthen revenue collection, combat fraud, facilitate legitimate trade and support economic development.

Our solutions help customs authorities, tax administrations and ministries of finance tackle some of today's most critical challenges:

Illicit trade and smuggling

Customs fraud and undervaluation

Revenue leakage

Counterfeit goods

Border security and trade facilitation

Digital transformation of customs and tax administrations

As governments increasingly seek innovative solutions to protect public revenues and modernize their operations, we are looking for an ambitious professional to help shape the future of our Anti-Fraud business worldwide.

The Opportunity This is not a traditional product management role.

As Senior Service Development Manager - Tax & Customs Anti-Fraud, you will play a pivotal role in defining, developing and expanding SGS' portfolio of anti-fraud, customs modernization and revenue assurance solutions.

You will work at the intersection of:

Government transformation

Tax and customs administration

Trade facilitation

Technology-enabled services

Business development

International public-sector partnerships

You will collaborate with senior leaders, government officials, technology providers and commercial teams across multiple regions, with a strong focus on emerging markets and Africa.

What You Will Be Doing Drive Global Service Growth Identify emerging market opportunities and develop innovative solutions addressing government challenges.

Build compelling business cases and support investment decisions for new products and services.

Drive growth initiatives across existing and new international markets.

Develop Innovative Government Solutions Support the development and commercialization of services related to:

Revenue assurance

Customs valuation control

Anti-illicit trade initiatives

Track & trace solutions

Tax stamp programmes

Risk management and intelligence solutions

Trade facilitation services

Customs modernization programmes

Digital government platforms

Lead Strategic Business Development Support complex opportunities with governments, customs authorities and revenue agencies.

Contribute to tender strategies and major international bids.

Develop relationships with key public-sector stakeholders and decision makers.

Partner with regional commercial teams to accelerate growth opportunities.

Influence Global Stakeholders Collaborate with experts across commercial, operational, regulatory and technology functions.

Represent SGS at international conferences, government meetings and industry forums.

Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics.

Qualifications Who We Are Looking For7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments.

Strong understanding of customs, taxation, border management or revenue assurance ecosystems.

Proven experience in driving innovation across products, services, and business models to strengthen unique value proposition

Exposure to business development, client engagement, commercial strategy or sales activities.

Ability to engage credibly with senior government stakeholders.

Experience working across international and multicultural environments.

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