Junior Operations Specialist Hybrid

Position: Junior Operations Specialist Hybrid)
Junior Operations Specialist (Milan Office / Hybrid)
A unique opportunity to gain exposure to both  client-facing growth work  and  internal operational processes  within the finance industry, and learning how a fintech scales from the inside.

Key Responsibilities

Support the implementation of new client projects by managing operational activities, gathering and documenting requirements, and ensuring timely delivery and collaboration with internal teams.

Maintain ongoing contact with clients during project setup and execution, ensuring clarity on timelines, deliverables, and feedback loops.

Assist the Business Development team with research, preparation of client materials, and follow-up activities related to ongoing or prospective partnerships.

Liaise with internal teams (Product, Research, Engineering, and Operations) to ensure project milestones are met and any blockers are promptly resolved.

Contribute to the optimization of internal workflows, documentation standards, and reporting tools to enhance operational efficiency.

Maintain accurate project documentation and ensure information is properly tracked in project management tools.

Assist with market benchmark and research potential prospects, preparing background briefs and use-cases

Requirements

A recent graduate or current student (business, finance, economics, or related field preferred - but not required).

Organised, detail-oriented, and proactive.

Strong communicator (written & verbal) with good interpersonal skills.

Comfortable juggling multiple tasks in a fast-moving environment.

Eager to learn and grow across both commercial and analytical areas.

Knowledge of basic financial concepts and how financial markets work.

Professional proficiency in English, both written and spoken.

Bonus Points

Prior exposure (academic or professional) to fintech, banking, or consulting environments.

Comfortable working with structured data and spreadsheets (Excel, Google Sheets).

Genuine curiosity for financial markets, alternative data, or quantitative research.

MDOTM Ltd (FRN: 824056) is an appointed representative of Thornbridge Investment Management LLP (FRN: 713859) which is authorised and regulated by the Financial Conduct Authority.

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