Relationship Associate

Key Responsibilities

Partner with Relationship Managers and product partners to drive execution of new client and subsidiary onboardings, ensuring KYC and initial credit set‑ups are accurately completed
Engage key contacts within the client organisation to resolve onboarding and operational issues while maintaining a high level of client confidence and satisfaction.
Oversee and manage the precise execution of onboarding and account‑opening processes for new clients and new products across existing clients
Ensure timely and accurate execution of KYC, AML, and regulatory requirements in coordination with Compliance and Risk teams.
Facilitate clients access Citi’s global network by coordinating and executing strategies with regional teams and product experts to deliver international banking needs for clients.
Execute timely, high‑quality responses to client inquiries, resolve operational issues in coordination with internal teams to maintain control.
Oversee day‑to‑day transactional needs for a portfolio of clients, ensuring controlled delivery of credit, treasury, and trade finance solutions
Act as a key liaison in coordinating resolution of critical operational issues in partnership with Operations, Legal, Compliance and other control functions to ensure effective risk mitigation.
Rigorously maintain and leverage accurate and up‑to‑date client records across all relevant systems, including CCB’s RM applications and credit related systems, to ensure date integrity for execution and control in compliance with Citi’s policies and regulatory requirements
Execute in cash transaction implementation and coordination of account functions in support of bankers
Partner with Citi’s product teams to identify cross‑sell opportunities and align client needs with global solutions for effective execution
Partner effectively with CCB team members, including Analysts, Associates and Cash Business Development, to ensure the precise execution of client commitments and strategic objectives
Assess and manage risk appropriately when business decisions are made, safeguarding Citi’s reputation by driving compliance with applicable laws, applying sound ethical judgement
Actively contribute to internal projects related to process improvement, operational execution, onboarding experience, regulatory updates, or platform enhancements.

Development Value

Gain hands‑on experience supporting complex cross‑border commercial banking relationships
Develop deep experience in Cash Management, credit processes, KYC, risk management, and global product solutions within one of the world’s leading financial institutions.
Build strong internal network across Citi’s Commercial Bank, Risk, Product, and Global functions – positioning you for future mobility and career progression.
Benefit from structured learning, mentorship, and exposure to senior stakeholders and high‑growth sectors.
Grow in a culture that values continuous learning, operational excellence, and client‑centric problem‑solving.

Knowledge & Skills

Commercial / Corporate banking experience;
Strong interpersonal and stakeholder coordination skills with a client‑focused mindset; capable of working independently and collaboratively
Basic knowledge of trade, lending, FX and other cash products.
Organizational skills are a must;
Ability to multi‑task and prioritize
Relationship skills and ability to maintain an effective network across the organization;
Proficient in Microsoft Office (Word, Excel and PowerPoint); ability to learn and to adapt to new systems quickly
Fluency in English and Italian required (written and spoken).

Education

Bachelors/University degree or equivalent experience

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles ortantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals.

Our automated processing and AI do not involve relying on automatic or autonomous decision‑making. Please refer to any jurisdictional considerations, with specific provisions for your country (where relevant) for further details.
This job opening is for an existing job vacancy.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.
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