Customer Service Credit Specialist; gn

Position: Customer Service Credit Specialist (gn) - Location  )
Customer Service Credit Specialist (gn)
- Location:

Milan (Italy)
As part of a leading European B2B platform for on‑the‑road payment solutions, you will manage activities related to payments from all our customers, in particular:

Monitoring the payments flow
Managing bank account changes & SEPA mandate
Performing the Cash Collection activity
Releasing credit notes
Managing limit exceeding and executing customer blocks in compliance with internal policies
Performing economic and financial evaluation for medium and large prospects
Monitoring rating deterioration of customers
Maintaining economic and financial data
Monitoring the fraud process

What makes you stand out

Bachelor's degree
Previous customer service experience in a commercial service company (at least 2 years)
Familiar with payment monitoring and cash collection
Familiar with MS Office and MS Dynamics
Good knowledge of English (B1 level)
Excellent communication skills
Strong customer orientation
Proactivity and high attention to detail
Good team player

Regardless of age, gender, origin and sexual identity and orientation, severely disabled applicants will be given preference if equally qualified. This position can be full‑time or part‑time (min. 30 h).
#J-18808-Ljbffr