Credit Collections Coordinator

Reports To:

Accounting and Reporting Manager

Scope of the Role
The Credit Collection Coordinator is responsible for managing the company's credit collection activities, ensuring timely customer payments while maintaining positive business relationships. The role contributes to optimizing cash flow, minimizing credit risk, and supporting the Finance team through effective monitoring of outstanding receivables and compliance with company credit policies.

Job Description
We are seeking a motivated and detail-oriented Credit Collection Coordinator to join our Finance team.

This role offers the opportunity to work in a dynamic international environment, collaborating closely with Finance, Sales and Customer Service to ensure an efficient credit collection process and support the company's financial performance.

Key Responsibilities

Manage collection activities and follow up on outstanding receivables for domestic and international customers.

Monitor customer aging reports and prepare regular reports on collection performance and overdue balances.

Collaborate with the Sales and Customer Service teams to resolve disputes, account holds and payment discrepancies.

Analyze customer credit positions and recommend appropriate corrective actions in case of late payments or increased credit risk.

Support the management of payment plans and escalation procedures for overdue accounts.

Perform reconciliations of customer payments, ensuring the correct allocation of incoming receipts.

Maintain accurate customer account records and ensure data integrity within the ERP system.

Support month-end closing activities related to Accounts Receivable and Credit Collection.

Contribute to the continuous improvement of credit management processes, reporting and internal controls.

Ensure compliance with company policies, accounting standards and audit requirements.

Strong analytical and problem-solving skills.

Excellent negotiation and communication skills.

High level of accuracy and attention to detail.

Excellent planning and organizational skills.

Ability to manage multiple priorities and meet deadlines.

Collaborative mindset with strong interpersonal and communication skills.

Proactive approach and continuous improvement mindset.

Integrity, confidentiality and reliability.

Qualifications

Degree in Accounting, Finance, Business Administration or a related discipline.

Previous experience in Credit Collection, Accounts Receivable or Credit Control within an international environment.

Good understanding of accounting principles and credit management processes.

Experience with ERP systems and Microsoft Excel.

Good command of English, both written and spoken.

What We Offer

The opportunity to join an international and dynamic company with a strong entrepreneurial spirit.

A collaborative and supportive work environment where teamwork and continuous improvement are valued.

The chance to contribute to the optimization of financial processes and be involved in cross-functional projects.

Professional development opportunities within an international Finance organization.

A culture that encourages ownership, accountability and continuous learning.

North Sails Apparel is an equal opportunity employer. We value and welcome applications from people of all gender, religion, gender identity or expression, race, sexual orientation, civil status, national origin, disability, or age.

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