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Front Desk Specialist: VIP Guest & Upsell Expert
Job in
Milan, Lombardy, Italy
Listed on 2026-01-03
Listing for:
Attività alberghiera
Full Time
position Listed on 2026-01-03
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner -
Customer Service/HelpDesk
Event Manager / Planner
Job Description & How to Apply Below
A global hospitality company is seeking an individual to manage the front desk operations at their Milan location. Responsibilities include personalizing guest experiences, maintaining profiles, ensuring accurate billing, and maximizing sales through upselling. Candidates should have a degree in Tourism or hotel management, at least one year of relevant experience, and proficiency in Italian and English. This role is crucial in delivering exceptional customer service and creating memorable stays for guests.
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