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Fleet Director, Luxury Guest Experience

Job in Milan, Lombardy, Italy
Listing for: Altro
Full Time position
Listed on 2026-07-29
Job specializations:
  • Hospitality / Hotel / Catering
Salary/Wage Range or Industry Benchmark: 120000 - 150000 EUR Yearly EUR 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Silversea is seeking a seasoned Guest Relations Director to lead the guest experience across our luxury fleet. You will shape standards, coach a high-performing team, and ensure flawless service delivery aboard ships and shoreside interactions.
The role requires 7–10 years in luxury hospitality with leadership experience, English fluency, and a track record of translating customer feedback into operational improvements across multiple vessels.

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