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Bilingual Customer Service Rep English Customer Service Event Management & Planning

Luxury Front Desk Agent: Guest Experience

Job in Milan, Lombardy, Italy
Listing for: Altro
Full Time position
Listed on 2026-08-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 28000 - 42000 EUR Yearly EUR 28000.00 42000.00 YEAR
Job Description & How to Apply Below
The Bulgari Hotels & Resorts Milano seeks a Front Desk/Guest Services Agent to manage reservations, check-in/out, PBX communications, and guest inquiries with exceptional service. You will process payments, maintain guest preferences, and collaborate with all departments to ensure personalized, high-level hospitality.
Requirements include fluency in Italian and English, professional presentation, and previous luxury front desk experience; flexibility to work weekends/evenings is required.

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