Client Advisor

Position Overview  We are looking for a distinguished Client Advisor for our Milan boutique on via Montenapoleone to maximize boutique performance.

Key Responsibilities   Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.
Qualification & Requirements   Proven experience in luxury retail, demonstrating a strong understanding of the high‑end market.
Exceptional fluency in Italian and English; proficiency in Spanish or Portuguese highly desirable.
Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
Established network of local clients and connections within the Milanese luxury scene.
Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
Demonstrated affinity for digital technologies and CRM applications.
Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.
Benefits  CCNL Commercio Salary Range 29K – 35K€
Commission scheme 8 euro per meal voucher per working day
Welfare benefits include internal mobility opportunities within the group.

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