Commercial SDR

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered. At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can’t replace to help us shape the future of information management.

Open Text est un leader mondial dans le domaine de la gestion de l'information, où l'innovation, la créativité et la collaboration sont les éléments clés de notre culture d'entreprise. En tant que membre de notre équipe, vous aurez l'occasion de col laborer avec les entreprises les plus réputées au monde, de vous attaquer à des problèmes complexes et de contribuer à des projets qui façonnent l'avenir de la transformation numérique.

L'IA avant tout. Tourné vers l'avenir. Centré sur l'humain. Chez Open Text, l'IA est au cœur de toutes nos activités : elle stimule l’innovation, transforme le travail et donne plus de moyens aux travailleurs du savoir numérique. Nous recrutons des talents que l'IA ne peut remplacer pour nous aider à façonner l'avenir de la gestion de l'information.

Sales Development Representative (SDR)
The Opportunity
Open Text has developed global Centres of Excellence for Sales Development to support best‑in‑class cloud software technology and solutions. You will be joining a social, high‑performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of Open Text solutions. The successful incumbent will be comfortable with cold calling, cold emailing and engaging via social media and video.

It is important that you have a strong understanding of B2B lead generation and business development.

If you are energetic, tech‑savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota‑carrying role for career minded individuals that offers a strong introduction and foundation for a future role in Sales, pre‑sales, solution consultancy or leadership within a global software organisation. You will receive best‑in‑class onboarding and continuous on‑the‑job coaching and personalised development to support your professional growth.

Responsibilities

Partner with Client Executives to develop a territory strategy, discover, nurture and qualify pipeline, and convert leads to sales‑qualified opportunities and revenue.

Work with Sales and Solution Consultant teams to support opportunities through the sales pipeline funnel.

Support outbound activity including cold calling, emailing and social outreach into target accounts.

Work alongside Account Executives to engage prospective customers and introduce Open Text solutions.

Follow up and qualify inbound leads generated through campaigns and marketing activity.

Build understanding of customer needs and pass qualified opportunities to Account Executives.

Support early‑stage opportunities in partnership with Account Executives and Solution Consultants.

Maintain engagement with prospects and help move opportunities through initial stages.

Build customer relationships through consistent outreach activity across phone, email and social channels.

Identify contacts and maintain accurate data using Salesforce and research tools.

Track and manage all lead generation activity within Salesforce and Outreach using approved tools and processes; provide regular updates on activity and pipeline contribution.

Qualify leads using defined criteria and aligned prospecting processes.

Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity‑based metrics in place to achieve this outcome.

What It Takes To Excel

Ability to achieve activity and performance targets.

Strong communication skills with the ability to engage and build rapport with prospects.

Ability to work independently and as part of a team.

Positiv…