Telesales Co-ordinator

Job Description

We are looking for a Telesales Co‑ordinator who will identify high‑quality potential customers from given lists and keep relationships and contacts with the assigned customers in order to identify sales opportunities.

Responsibilities

Identify high‑quality potential customers from given lists and keep relationships and contacts with the assigned customers in order to identify sales opportunities.

Presentation of products (e.g. consumables) and services on the phone.

Customer data administration in the CRM and/or other sales related tools.

Develop and support business growth in the small and medium companies’ market.

Qualifications

Telephone sales techniques (outbound and inbound).

Lead generation and prospect qualification skills.

Knowledge of CRM systems (e.g. Salesforce).

Ability to manage and update customer databases.

Negotiation and closing techniques; basic knowledge of products/services (e.g. consumables) and ability to present them effectively.

Ability to analyze sales KPIs and monitor performance.

Familiarity with digital and communication tools (email, VoIP, sales tracking tools).

Soft Skills

Excellent communication and active listening skills.

Results‑oriented mindset with a strong focus on achieving targets.

Persuasion and problem‑solving skills.

Proactivity and initiative.

Time management and organizational skills.

Resilience and ability to handle rejection/objections.

Teamwork attitude.

Flexibility and adaptability.

Canon Core Competencies

Focus on the customer

Plan & organise effectively

Communicate effectively

Drive for results

Apply business acumen

Negotiate & influence

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