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Sales Development Representative

Job in Milan, Lombardy, Italy
Listing for: Trust In SODA
Full Time position
Listed on 2026-08-02
Job specializations:
  • Sales
    Sales Development Rep/SDR, B2B Sales, SaaS Sales, Business Development
Job Description & How to Apply Below
About the Company

Join a high-growth, globally recognised EdTech business transforming how organisations upskill their workforce through innovative, AI-powered learning solutions.

About the Role

This is a unique opportunity to be part of a scaling commercial team, supporting international expansion (with a focus on Italy) and helping shape a more AI-first approach to sales and pipeline generation.

Responsibilities

AI & Process Optimisation
Design, test, and scale AI-powered prospecting workflows
Continuously improve outreach efficiency and conversion rates
Turn insights into structured playbooks and best practices

Pipeline Generation
Execute targeted outbound strategies across enterprise and mid-market accounts in Italy
Engage key stakeholders across HR, L&D, and Procurement functions
Combine AI-led outreach with personalised, high-impact engagement (including cold calling)
Convert inbound leads into qualified opportunities
Own the full SDR lifecycle: prospecting → qualification → demo booking

Collaboration & Insights
Work closely with Sales and Marketing teams to refine messaging
Track activity and performance in CRM systems to inform strategy
Provide data-driven insights to improve conversion and pipeline quality

Qualifications

1–2+ years in a sales / commercial / SDR role (ideally SaaS, EdTech, or HRTech)
Proven ability to build outbound pipeline and engage decision-makers
Comfortable with cold calling and multi-channel outreach
Strong interest in and exposure to AI tools / automation (AI-native mindset)
Analytical and data-driven approach to performance
Ambitious, proactive, and motivated by growth and progression
Confident communicator with experience engaging senior stakeholders
Fluent in Italian and English

Experience with tools such as Hub Spot, Sales Navigator, Lusha (desirable)

Required Skills

Proven ability to build outbound pipeline and engage decision-makers
Comfortable with cold calling and multi-channel outreach
Strong interest in and exposure to AI tools / automation (AI-native mindset)
Analytical and data-driven approach to performance
Ambitious, proactive, and motivated by growth and progression
Confident communicator with experience engaging senior stakeholders
Fluent in Italian and English

Preferred Skills

Experience with tools such as Hub Spot, Sales Navigator, Lusha (desirable)

Pay range and compensation package

Join a scaling, mission-led SaaS business with global reach. Work at the forefront of AI-driven sales transformation. Gain exposure to enterprise-level deals and senior stakeholders. Clear career progression into senior commercial roles. Hybrid working model with strong team culture and benefits.

Equal Opportunity Statement

We are committed to diversity and inclusivity.
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