Sales Support

Sales Support  
-Career Development
- A Japanese trading company is currently recruiting a Sales Support to join its Milan office. This is an excellent opportunity for someone with more than 2 years of commercial back office or order processing experience who is looking to further develop their career in an international environment. You will support the Italian market by managing sales operations, coordinating with internal departments and assisting with export-related activities.

The ideal candidate should have commercial back-office experience, strong Excel skills and a proactive approach to customer support and problem solving.
( - Please include this when making any enquiries.)
Main Responsibilities
Process customer orders and enter orders into the ERP system in line with quotations and existing contracts
Prepare order confirmations, proforma invoices and maintain customer master data
Produce and update operational reports to support management decision-making
Act as the operational contact for customers and coordinate with the Sales, Logistics, Warehouse and After-sales teams
Monitor orders and deliveries, resolving operational issues, delays and customer enquiries
Prepare documentation for domestic and export shipments
Support process improvements and provide administrative support across departments
Ideal Candidate
Over 2 years' experience in sales administration or order processing
High school diploma or university degree
Native-level fluency in Italian
Business level of fluency in English
Strong Microsoft Excel skills, including VLOOKUP, IF functions, and Pivot Tables
Experience using ERP or other business management systems
Excellent organisational skills with strong attention to detail
Proactive team player with good problem-solving skills and the ability to manage priorities
Conditions

Location:

Milan, Italy
Working Style: office-based
Salary: €25,000-€28,000 per annum depending on experience
Job Type: permanent, full-time

Working Hours:

40h per week
Start: negotiable

* All applicants for the Sales Support position must have the right to work in Italy without any restrictions as the Company is not able to offer visa support.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.