Digital Commerce Customer Development Specialist

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You ensure that customer plans are developed and executed by supporting the delivery of strategies and tactics for growth. You understand the business metrics and financial drivers needed to unlock profitable growth for Mondelēz International and our customers and work with key account managers to implement plans to deliver our annual target.

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You ensure that customer plans are developed and executed by supporting the delivery of strategies and tactics for growth. You understand the business metrics and financial drivers needed to unlock profitable growth for Mondelēz International and our customers and work with key account managers to implement plans to deliver our annual target.

How You Will Contribute
You will:

Leads the development of the trade marketing part of the category annual plans (contract process)

Understands market dynamics / consumer insights by channel to participate on trade marketing strategic decisions

Leads the business planning meeting where the sales quotas are built in order to accomplish the annual plans based on relevant building blocks

Suggests and influences investment in category building blocks, according to category and channel need, and is accountable of execution excellence at point of sale

Follows up the competition’s commercial activity in the category in order to detect business opportunities and potential threats for the brand

Plays a leadership role within the multi categories teams by leading, providing accurate and relevant channel point of sale information that will lead to find business opportunities such as innovations, customer promotions, portfolio, pricing, etc. that will lead to achieve multi categories targets

What You Will Bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

Category planning and delivering growth through category leadership

Having a future-focused mindset, being curious about industry trends, digital solutions and innovation for consumers, and translating opportunities into business plans

Developing and delivering plans, measuring and monitoring results and making recommendations to achieve growth targets

Business planning and how to maximize revenue growth

Influencing stakeholders and interacting effectively with others with the courage and resilience to hold an alternative point of view

Analytical skills and business acumen

More About This Role

Amazon full responsibility & management: annual negotiation, business plan, promo plan and marketing activities

Glovo full responsibility & management: annual negotiation, business plan, promo plan and marketing activities

Direct collaboration with CS&L team to manage OTC in the most efficient way for Mondelez and customers

Sales forecast and reporting, sales and assortment analysis

Collaboration with Cat Planning and Finance to define the most potential assortment for each customer and manage each customer’s P&L

Continuous collaboration with EU Amazon Lead, central eCommerce team and other countries to exchange best/worst practices, enriching each other and seize each and every opportunity

Responsible to create new leads, drive upsell and exploit new opportunities while analyzing potentiality and performance.

What you need to know about this position:

Super dynamic, evolving and challenging

Close teamwork with E-Commerce activation team, Cat Planning and Sales

International framework/vision

What extra ingredients you will bring:

Future-focused mindset, curiosity about industry trends, digital solutions and innovation for consumers

Strong interest in eCommerce, specifically on how eGrocery is shaping the future of the business

Negotiation skills

Influence stakeholders and interacting effectively with others, with the courage and resilience to hold an alternative point of view

Business acumen, commercial attitude

Communication skills

Analytical skills

Proactivity and flexibility

Education…