Co manager,Retail Job Milan area,Michigan USA,Retail

Position: Co Manager*#

POSITION:
Co Manager Position

Reports to:

General Manager, Area Supervisor, and Owner.

JOB SUMMARY IN BRIEF

The Co-Manager works productively to fulfil job requirements and is responsible for achieving restaurant goals of customer satisfaction and profitability.

PERFORMANCE RESULTS

Serves customers their complete, correct order within service time goals according to the Hot-n-Ready Promise, Customer Service Standards, Priority Guidelines, telephone and front counter station procedures, and if necessary, the Remedy Process.

Prepares and ensures consistent, high-quality products are served to customers as described in the Little Caesars Team Member Orientation, Operational Resource Guide and station job helpers.

Displays proper image and follows Little Caesars policies, procedures and standards of conduct as outlined in the Little Caesars Team Member Orientation, ORG Guide and station job helpers.

Cleans and organizes work stations and ensures standards for restaurant image are maintained as directed by management and local health department.

Performs cash management responsibilities and ensures compliance by Team Members to all safety and security procedures as defined in the Little Caesars Team Member Orientation, ORG Guide and station job helpers.

Provides positive direction and feedback to Team Members and follows up by coaching/counselling to ensure job duties are performed and all Little Caesars standards, procedures and policies are achieved.

Performs the tasks associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.

Completes all paperwork neatly and accurately as described by the Operation ORG Guide or directed by supervisor/owner.

Follows all procedures associated with opening and closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.

Completes assignments as directed by the Area Supervisor/Owner including weekly and period-end paperwork, staffing and training, marketing, restaurant image and cleanliness.

Nature & Scope

The Co-Manager receives direction and training from Store GM, Peer GMs, Booster Shot Training Team, Area Supervisor/Owner, scheduled training classes and Little Caesars training materials. During each shift they motivate, direct and coach Team Members to work proficiently at their assigned stations and follow up to ensure tasks are completed in a timely manner according to Little Caesars procedures.

They ensure the restaurant is prepared to meet customer needs and work diligently to ensure each customer is satisfied with the service and product received.

They support the General Manager, Area Supervisor/Owner and assist in building sales and controlling costs by using all cost control tools and processes. They troubleshoot operation problems and find acceptable solutions.

The Co-Manager position is full-time and normally requires 35-45 hours per week depending on store needs. They are required to work a variety of shifts including days, nights and mid-shifts, a 5-day work week, until 6 pm on days the General Manager is off, and must be flexible to cover shifts if an emergency arises.

This position requires a hands‑on style of management and physical work such as lifting, squatting, and standing for long periods. The store temperature may be warm due to ovens and heating units; ability to work inside and outside the walk‑in cooler is required.

Task Analysis

Ability to lift and move 55 pounds.
Ability to reach and move items from as high as 6 ft. and as low as 6 in. off the ground.
Ability to control and use equipment safely (press machine, VCM-vertical cutter mixer, dough rounders, dough dividers, auto saucers, sauce ladle, cheese cups, pan grippers, spatula, pizza and dough cutter, various knives, can opener, pastry brush, scales, microwave, telephone, cash register, etc.).
Ability to apply pressure to cut through products and/or clean equipment/utensils.
Ability to count, separate and weigh food products and inventory items.
Ability to effectively communicate with customers and coworkers (read, speak, hear, write, etc.).
Ability to understand directions, instructions…

Co manager, Retail