Inside Sales Representative - Back to Nature

Inside Sales Representative – Back to Nature

Back to Nature, an Experi Green Lawn Care Company is a national provider of lawn, tree and pest control services. We are committed to providing personalized attention for our associates and building dynamic teams that help associates reach their personal and professional goals.

We are currently seeking an Inside Sales Representative who sets high standards for excellence, integrity and customer service.

• Drive sales growth by building relationships with prospective and current customers.
• Identify customer needs, provide advice on lawn care solutions and close sales to generate revenue growth.
• Conduct outbound calls to potential and existing customers to promote and sell lawn care chemical services, both warm leads and cold calls.
• Respond to inbound inquiries via phone, email or chat, providing information on products, services and pricing.
• Upsell and cross‑sell customers by understanding their needs and recommending appropriate solutions.
• Maintain strong customer relationships, ensuring a positive experience and nurturing long‑term partnerships.
• Stay updated on the company's products, services and industry trends.
• Provide customers with technical information about lawn care chemicals and their applications.
• Achieve or exceed monthly sales quotas and targets.
• Accurately record customer interactions, sales activities and order details in the CRM system.
• Provide regular sales reports to the Sales Manager.
• Collaborate with marketing and operations teams to align sales efforts and ensure timely service delivery.

• High school diploma or GED; bachelor’s degree in business, marketing or a related field is a plus.

• Minimum 1 year of sales or customer service experience preferred.

• Inside sales techniques: consultation, negotiation, upselling, cross‑selling, and closing.
• Attention to detail and problem‑solving abilities.
• Strong written and verbal communication and interpersonal skills.
• Ability to understand and explain agronomic terminology to customers.
• Proficiency with CRM software, Microsoft Office Suite (Excel, Word, PowerPoint) and data management tools.
• Goal‑oriented with the ability to meet or exceed sales targets.

• Consultative sales skills via telephone, email and text messaging.
• Self‑management.
• Detail oriented.
• Positive and encouraging attitude.

• High school diploma or equivalent.
• Ability to pass a drug screen and criminal background check.
• Experience in lawn care, landscaping, golf course, turf or pest control required.
• Competitive salary plus generous commission plan.
• Health, dental, vision and life insurance.
• Sick time, paid time off and paid holidays.

We are committed to diversity, equity and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status or any other characteristic protected by federal, state or local law.

Key words:
Sales, Lawn Care, Lawn Maintenance, Turf, Landscaping, Golf Course, Pest Control, Fertilizer, Grass, Weed Control, Service