Licensed Fire Alarm Technician (Milan

Position Summary

This position assists in the operation of multiple departments and performs additional assigned duties throughout the facility.

• Set up and configure low‑voltage systems such as security systems, fire alarms, CCTV, audio/video systems, and network cabling.
• Run, terminate, and label cables according to project requirements and industry standards.
• Perform regular maintenance checks to ensure system functionality and reliability.
• Identify and resolve issues promptly to minimize downtime.
• Repair faults or damages, restoring systems to optimal working condition.
• Provide technical support and training to end users on operation and maintenance of low‑voltage systems.
• Address customer inquiries and concerns professionally and efficiently.
• Ensure all installations and repairs adhere to local, state, and federal regulations.
• Follow safety guidelines to prevent accidents and maintain a safe work environment.
• Maintain accurate and detailed records of installations, maintenance, and repairs.
• Generate reports on system performance, issues resolved, and maintenance activities.
• Evaluate existing systems to determine if upgrades or enhancements are needed and perform upgrades to improve performance or comply with new standards.
• Work closely with technicians, engineers, and project managers to ensure successful project completion.
• Communicate effectively with clients to understand needs and provide appropriate solutions.
• Stay abreast of the latest industry trends, technologies, and best practices.
• Provide business solutions by building relationships with stakeholders, identifying business needs, and monitoring progress and results.
• Model compliance with company policies and procedures and support company values of ethics and integrity.

• Read information, often in small print.
• Visually verify information, often in small print.
• Communicate effectively in person or by using telecommunications equipment.
• Create documents, reports, etc., using a writing instrument or electronic device.
• Enter and locate information on electronic devices.

• Travel domestically to and from multiple facilities or work sites, including consecutive overnight stays.

• State and jurisdiction‑required certification and license for the state/jurisdiction of work (reciprocal license may apply).
• High school diploma or equivalent.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience in a role requiring knowledge of local electrical codes and standards.

• BICSI Installer Certification.
• CompTIA networking certifications (e.g., Network+).
• Manufacturer‑specific certifications (e.g., Honeywell, Axis, Bosch).
• NICET 1 & 2 Fire Alarm certification.
• OSHA 10 or 30 hour certification/training.
• Technical training or certification in low‑voltage systems.

15427 S First St, Milan, TN 38358‑6475, United States

• Competitive base pay with performance‑based bonus awards.
• Medical, vision, and dental coverage.
• 401(k) retirement plan and company‑owned stock purchase.
• Company‑paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short‑term and long‑term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees for eligible programs.
• Training and leadership programs to support career advancement.
• Work‑site safety programming and compliance training.