Logistic Coordinator​/Dispatcher

Logistics Coordinator / Dispatcher

Golden Limousine International

Location:

Milan, MI Golden Limousine International

Schedule:

Open Availability - Primarily set shifts, with flexibility required to meet operational needs

About Golden Limousine International

Golden Limousine International is a premier provider of luxury transportation services, committed to delivering safe, reliable, and exceptional travel experiences for our clients. We are seeking a dedicated and detail-oriented Logistics Coordinator / Dispatcher to join our operations team. This role is vital to ensuring smooth transportation logistics and maintaining the highest standards of service and professionalism.

Key Responsibilities

* Chauffeur Oversight:
Provide leadership and direction to chauffeurs to ensure safe, timely, and professional passenger transportation.

* Trip Coordination:
Assign trips efficiently as reservations are received, optimizing scheduling, routes, and resource utilization.

* Reservation Management:
Accurately enter and update trip details from various sources, including email, phone, and online portals.

* Operational Software:
Utilize our dispatch and logistics software to monitor fleet activity and maintain operational efficiency.

* Communication:
Maintain clear, professional, and courteous communication with chauffeurs, clients, and team members.

* Customer Service:
Deliver outstanding customer service by ensuring all passenger needs are met with professionalism and care.

* Documentation:
Maintain comprehensive daily logs, including trip details, vehicle statuses, and incident reports.

* Collaboration:

Work closely with office staff and chauffeurs to support seamless day-to-day operations.

* Decision-Making:
Apply sound judgment and discretion to address challenges and make informed operational decisions in real time.

Qualifications

* Experience:

Minimum of 3 years in dispatching, logistics coordination, or a related transportation role.

* Technical

Skills:

Proficient in Microsoft Office Suite, Google tools, and mapping/navigation programs.

* Data Entry:
Strong typing and data entry skills with a focus on accuracy.

* Leadership:
Demonstrated leadership ability and a proactive, problem-solving mindset.

* Composure:
Ability to remain calm and effective in high-pressure situations.

* Education:

High school diploma or GED required; additional education or certification in logistics or transportation management is a plus.

* Reliability:
Must have reliable transportation and a strong record of punctuality.

* Availability:
Open availability preferred - operations run 24/7, 365 days a year, including evenings, weekends, and holidays.

Why Join Golden Limousine International

At Golden Limousine, you'll be part of a respected organization that values professionalism, teamwork, and service excellence. We offer opportunities for growth, a supportive work environment, and the chance to contribute to a team that takes pride in delivering exceptional transportation experiences.

If you are a motivated professional with a passion for logistics, organization, and service excellence, we encourage you to apply today!