Logistic Coordinator​/Dispatcher

Logistics Coordinator / Dispatcher

Location:

Milan, MI

Schedule:

Open Availability - Primarily set shifts, with flexibility required to meet operational needs

Golden Limousine International is a premier provider of luxury transportation services, committed to delivering safe, reliable, and exceptional travel experiences for our clients. We are seeking a dedicated and detail‑oriented Logistics Coordinator / Dispatcher to join our operations team. This role is vital to ensuring smooth transportation logistics and maintaining the highest standards of service and professionalism.

• Chauffeur Oversight:
  Provide leadership and direction to chauffeurs to ensure safe, timely, and professional passenger transportation.
• Trip Coordination:
  Assign trips efficiently as reservations are received, optimizing scheduling, routes, and resource utilization.
• Reservation Management:
  Accurately enter and update trip details from various sources, including email, phone, and online portals.
• Operational Software:
  Utilize our dispatch and logistics software to monitor fleet activity and maintain operational efficiency.
• Communication:
  Maintain clear, professional, and courteous communication with chauffeurs, clients, and team members.
• Customer Service:
  Deliver outstanding customer service by ensuring all passenger needs are met with professionalism and care.
• Documentation:
  Maintain comprehensive daily logs, including trip details, vehicle statuses, and incident reports.
• Collaboration:
  
  Work closely with office staff and chauffeurs to support seamless day‑to‑day operations.
• Decision‑Making:
  Apply sound judgment and discretion to address challenges and make informed operational decisions in real time.

• Experience:
  
  Minimum of 3 years in dispatching, logistics coordination, or a related transportation role.
• Technical
  
  Skills:
  
  Proficient in Microsoft Office Suite, Google tools, and mapping/navigation programs.
• Data Entry:
  Strong typing and data entry skills with a focus on accuracy.
• Leadership:
  Demonstrated leadership ability and a proactive, problem‑solving mindset.
• Composure:
  Ability to remain calm and effective in high‑pressure situations.
• Education:
  
  High school diploma or GED required; additional education or certification in logistics or transportation management is a plus.
• Reliability:
  Must have reliable transportation and a strong record of punctuality.
• Availability:
  Open availability preferred — operations run 24/7, 365 days a year, including evenings, weekends, and holidays.

At Golden Limousine, you’ll be part of a respected organization that values professionalism, teamwork, and service excellence. We offer opportunities for growth, a supportive work environment, and the chance to contribute to a team that takes pride in delivering exceptional transportation experiences.

If you are a motivated professional with a passion for logistics, organization, and service excellence, we encourage you to apply today!