Technical Order Processor

Technical Order Processor

Do you possess excellent analytical and problem-solving skills? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time? If you answered yes to these questions, we should talk! Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand our team. This role will be onsite and based out of our manufacturing facility located in Milan, Tennessee.

What would you do as our Technical Order Processing Specialist? In this entry-level position, you will be responsible for accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings. This role offers a unique opportunity to grow within the department and develop advanced technical skills in order processing. You would also:

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to both customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• Interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare order for processing.
• Negotiate stock issues with customers as they arise.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need:

• High School Diploma or GED. Bachelor's degree in business or management preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc. AutoCAD experience is a plus.)
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.
• Must excel working in a fast-paced environment.

What we offer! We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don't wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at St