Administrative Assistant

Job Description - Administrative Assistant )

Administrative Assistant - (  )

The Montana Veteran Affairs Division is seeking an Administrative Assistant 2 with exceptional multitasking abilities and strong attention to detail. This position provides clerical and administrative support services to Veteran Service Officers regarding veteran and dependents’ benefit claims. Responsibilities include answering phones and responding to emails regarding veterans looking for assistance, managing Veteran Service Officer’s schedules, entering information into databases, and all other administrative tasks outlined in duties.

This position reports to the Miles City Veteran Service Officer Supervisor.

The following items must be submitted to be considered for the position (be sure to mark each attachment as relevant):

• Resume
• State of Montana Application (online)

Duties:

• Greet visitors, answer inquiries, and direct visitors to the appropriate person according to their needs.
• Answer telephones and give information to callers, record messages, and transfer calls to appropriate individuals.
• Handle incoming and outgoing mail, emails, and faxes.
• Manage paper or electronic filing systems, recording and verifying information, updating paperwork, or maintaining documents, such as correspondence and other materials.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Prepare responses to correspondence containing routine inquiries.
• Maintain and enter information into databases.
• Proofread documents, records, or other files to ensure accuracy.
• Monitor and maintain office supplies and equipment.
• Schedules and confirm appointments, events, travel, or meetings for clients, customers, or supervisors.
• Provide services to staff or customers, such as order placement, account information, or invoice processing.
• Type and distribute meeting agendas, notes, routine correspondence, or routine reports, take meeting minutes. Develop and prepare materials for meetings, conferences, and events.

Education and Experience:

• High School Diploma or Equivalent
• 1 Year Experience in performing a variety of office support or clerical work.
• Other combinations of education and experience may be substituted.
• May need to work at a computer daily for 8 or more hours at a time;
• Fluctuation in workload may require more than a 40-hour workweek.
• Must have demonstrated ability to work and engage in diverse working relationships within and outside the Department.

Typical Work Environment:

• Normal office environment, located at Miles City, MT
• Must be able to work physically on-site in the office 100% of the time.
• Not telework eligible.

Condition of Employment:

• Must pass a background check.

Applicant Pool Statement :
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

$21.51 - 21.51 Hourly

Telework Eligibility :
Not Telework Eligible

Benefits Package Eligibility :
Health Insurance, Paid Leave & Holidays, Retirement Plan

1

Regular

Full-Time

Standard

Day

Yes, 5 % of the Time

Miles City

Department of Military Affairs

000 - None

Feb 11, 2026, 8:05:51 PM

Closing Date (based on your computer's timezone) :
Feb 26, 2026, 6:59:00 AM

Required Application Materials :
Cover Letter, Resume

Contact Name :
Brandon Kirchgasler | Contact Email :
Brandon.

Kirchgasler | Contact Phone :

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay tana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.