Copilot Studio AI Expert

Job Summary

Job #3015012

Apex Systems has an opening for a Microsoft Copilot Studio AI SME with a Gov Con client supporting a CMS program. If you are interested in learning more, apply today or send a copy of your resume to Anna Susie at [email protected].

Location: 100% remote, working Eastern hours

Duration: 9-12+ month contract-to-hire

Clearance: Must be eligible to obtain and maintain a Public Trust clearance

All candidates supporting the CMS programs must have lived in the United States for at least three (3) out of the last five (5) years.

• Design a RAG-based solution for integrating Microsoft Copilot Studio into existing M365 services (e.g., Dataverse, Power Automate).
• Design and build custom Copilot agents using Microsoft Copilot Studio.
• Customize Copilot Studio for company‑specific use cases (e.g., automated document management, data analysis in Excel/Teams/Power
  
  BI).
• Configure the Semantic Index for context‑sensitive search enrichment in Copilot.
• Design conversational flows, intents, and entities.
• Collaborate with stakeholders to translate requirements into Copilot capabilities.
• Implement governance best practices.
• Design, build, and deploy AI Builder models (e.g., form processing, prediction, object detection, classification) to deliver intelligent automation solutions within Power Platform applications.
• Own the end‑to‑end AI model lifecycle, including data preparation, labeling, training, evaluation, and retraining.
• Implement security and compliance checks in accordance with Microsoft’s Responsible AI principles (Microsoft Purview).
• Troubleshoot and optimize bot performance and user engagement.
• Understand business requirements and develop product functional and technical requirements.
• Support the development, deployment, and execution of M365 Power Platform services and develop roadmaps and service strategies.
• Develop Canvas Apps and Model‑Driven Apps that streamline processes and enhance user experiences.
• Implement data integrations using Power Automate and Dataverse.
• Provide technical guidance to junior engineers and project teams.
• Champion a collaborative culture, sharing knowledge and fostering innovation.
• Assist in creating concise and accurate engineering documentation on cloud environments, including Visio diagrams, as‑built documents, run books, and knowledge guides.
• Work independently, provide guidance to the team when necessary, and adapt to changing requirements.
• Participate in Agile Scrum sprints and other Agile ceremonies.
• Stay abreast of current and emerging technologies, regularly evaluating their impact and benefits to the customer.

• BS degree with 12–15 years of relevant experience or master’s degree with 10–13 years of relevant experience.
• Ability to obtain and maintain a Public Trust or higher security clearance.
• Proficiency in Microsoft Copilot Studio and conversational AI design.
• Strong understanding of UX principles in chatbot design.
• Experience with adaptive cards and Power Virtual Agents.
• Hands‑on experience in building workflows, custom connectors, and API integrations.
• Expertise in MS Copilot Studio (chatbot building, prompt engineering, AI‑driven automation).
• Proven experience in GenAI development, preferably with Microsoft Copilot Studio and Azure OpenAI.
• Strong understanding of LLMs, prompt engineering, and agentic AI principles.
• Familiarity with AI governance, data compliance, or digital transformation initiatives.
• Deep hands‑on experience with AI Builder in Power Platform, including model deployment for form processing, prediction, object detection, and classification.
• Experience with Power Apps (Canvas and/or Model‑Driven).
• Experience with Power Platform, M365, and SharePoint integrations.
• Strong problem‑solving skills and ability to work in agile teams.
• Excellent communication and documentation skills.
• Previous experience employing Dev Ops methodologies.
• Experience with design, planning, and implementation in environments with 10,000+ users.

• Exposure to change management methodologies or organizational adoption frameworks.
• Understanding of agency Capstone and NARA data retention compliance principles.
• Knowledge of Power BI…